Kammzeit
Cancelling
Use the link in your confirmation email, as long as the salon still allows online cancellation.
Send us an email.
For questions about Kammzeit, your salon account or the Pro plan, in English or German. You'll usually get a reply within 1-2 working days.
There's no contact form. With an email, you have your question and our answer in writing.
02 / Booked an appointment?
The salon looks after your appointment
Did you book an appointment at a salon through Kammzeit? Kammzeit only provides the booking page; your appointment is with the salon.
Anything else
is quickest to sort out with the salon directly. Its address and phone number are on its booking page if the salon has added them. If you write to us anyway, we'll pass your question on to the salon.
03 / For a quick answer
What to put in your email
- the address of your booking page, for example yoursalon.kammzeit.com
- the email address you use to log in to Kammzeit
- what you did and what happened then, ideally with a screenshot
Please don't send unnecessary customer data. Only include what's really needed for the answer.
Found a security issue? Write to the same address with the subject “Security”.
04 / Post