Kammzeit
Export everything
- Open Settings in the menu and scroll down to the Your data section.
- Click Export data. You get a file called
kammzeit-your-address.json.
It contains your salon settings, team, services, who offers which service, working hours, your customer records with notes, all appointments with status and appointment note, and the list of your uploaded images with their address. It does not contain the cancellation links of the appointments or payment details, which are kept by Stripe.
JSON is an open text format that other software can read. A text editor is enough to look at it. For a spreadsheet of your customers, the CSV export of your customer records is more practical. Only the salon owner can export.
Kammzeit news by email
Now and then we send news about Kammzeit, such as new features. Only Kammzeit, no ads for anyone else, and only if you ask for it:
- Subscribe: tick the optional box when you sign up, or later go to Settings, section Kammzeit news by email, and click Subscribe. You get an email with a link to confirm. Only then does the section show Subscribed. If no email arrived, click Resend email.
- Unsubscribe: with the link in every news email or in Settings with Unsubscribe. This works at any time and straight away.
Emails that belong to your account, such as login links, new bookings, cancellations and your plan, reach you regardless of the news.
Delete your account
- Open Settings in the menu and click Delete account at the bottom.
- Read the notes. Your booking page, team, services, working hours, customer records, all appointments, images, your login and your staff's logins will be deleted.
- To confirm, type the address of your salon, that is the part before
.kammzeit.com. - Click Delete permanently.
Before you delete: customers with upcoming appointments are not notified when you delete your account. Let them know first, or cancel the appointments in the calendar with an email to the customer. And download the export if you want to keep the data.
With a Pro plan
As long as you have a Pro plan, deleting is blocked. First cancel under Plan › Manage / cancel plan. The plan runs until the end of the period you have paid for, and only then can you delete the account. If you don't want to wait that long, write to kontakt@kammzeit.de.
What happens afterwards
- Your salon's data is removed from the live system immediately, and you are logged out.
- It disappears from our backups no later than 30 days after deletion.
- The address of your booking page becomes available and can be registered again.
- Deleting cannot be undone.
To delete individual customers, use their customer card, see Customer records. How we handle data is described under Data and security.